Patient Services Representative - Viverant Physical Therapy

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. Key info: - Title: Patient Services Representative (but we do NOT repeat as heading). - About the role: description: "The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties. This is a full-time role working Monday - Thursday 7:30 AM - 4:30 PM, Friday 8:00 AM - 3:00 PM working remotely and potentially floating to any location. Viverant Physical Therapy is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare." Thus we can have an

About the role

with paragraph(s) containing that. - Responsibilities: The "Essential Functions" list includes many duties. We need to put them under

Responsibilities

as a

• list. List items: - Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID - Verify and document insurance information as defined by current business practices - Accurate and timely scheduling of new and existing patients in the current practice management system - Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments - Chart preparation and management - Maintain a working knowledge of health care plan requirements and health plan networks - Maintain timely communication with patients, families, and staff - Assist in non-billable patient services by bringing appropriate patients back and initiating pre-therapy exercises - With specific instruction and supervision by Therapist, guide patients through specific education/intervention provided by therapist - Assist in organizing and writing literature for exercises, therapy, and sport programs. May assist in duties related to program development - May work with sports medicine team for golf program, dance, throwing, etc. with established programs - May assist with coordinating schedules for the Volunteer Tech program; train and orient incoming Techs - Clean and stock exam rooms, gym, equipment, and therapy space - May assist with and/or lead both group and individual fitness classes, if qualified - Able to correctly lift and set up various weights in fitness, sports performance, and training aspects for clients - Assist with check-in for individual and group fitness classes - Coordinate equipment repair as needed - Assist with patient transport within the clinic - Any and all other duties as assigned We need to keep all details. - Requirements/Education and Experience: "Education And Experience Requirements" includes bullet list: High School diploma/GED or equivalent; Proficient in Microsoft Word, Outlook, and Excel; Customer Service experience required; Administrative or Medical Office experience preferred; Preference given to those who are currently or will be applying to Physical or Occupational Therapy graduate school, or pursuing a Master’s in Athletic Training; 100 hours of related experience. We can put under

  Requirements

  (or Qualifications). The instruction says use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose "Requirements" for education/experience. Also maybe "Qualifications" for preferred? But we can combine. - Benefits & Compensation: includes sign-on bonus, benefits package details, eligibility for medical/dental/vision, tuition reimbursement, 401(k) profit sharing, etc. Also note "Actual starting pay will vary based on education, skills, and experience." That's pay info but it's vague; we should not create Pay section unless posting actually states them. It says "Actual starting pay will vary based on education, skills, and experience." That's not a specific number or range, it's vague. According to rules: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. For Pay, we have only vague statement; that is placeholder-ish. So we should NOT create a Pay section. For Benefits, we have specific details: sign-on bonus, medical/dental/vision, tuition reimbursement, 401(k) profit sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more. Also eligibility criteria: Employees working 30+ hours per week (60 hours per pay period) eligible for medical etc. All employees eligible for 401(k) etc. So we can create Benefits section. - Schedule: The posting includes schedule: Monday-Thursday 7:30 AM - 4:30 PM, Friday 8:00 AM - 3:00 PM, working remotely and potentially floating to any location. That's specific schedule info. So we can create Schedule section. - About the role we already have. - Responsibilities we have. - Requirements we have. - Possibly Skills: Not explicitly listed separate; maybe we could extract skills from requirements: Proficient in Microsoft Word, Outlook, Excel; Customer service; Administrative/Medical office; etc. But we already have those in Requirements. Could create Skills section but might be redundant. The instruction: Prefer a few substantive sections over many thin ones. So we can combine skills into Requirements or Qualifications. We'll just have Requirements covering education/experience/skills. Thus sections: About the role, Responsibilities, Requirements, Benefits, Schedule. We need to output only HTML fragment, no /, no markdown. We'll produce:

  About the role

  ...

  Responsibilities

  • ...
  ...

  Requirements

  • ...
  ...

  Benefits

  • ...
  ...

  Schedule

  ...

  Make sure to preserve all substantive info. Remove boilerplate: EEO, E-Verify, accommodation notes, etc. Also remove "Notes" etc. Also remove "Working Conditions" and "Essential Requirements"? Those are more like requirements but we might incorporate them into Requirements? The "Working Conditions" and "Essential Requirements" are more about abilities; they could be considered part of Requirements or Qualifications. However we already have Requirements covering education/experience; we could add a separate "Qualifications" section for abilities. But to keep few sections, we could incorporate them into Requirements as well. However the instruction says we can use headings like Qualifications, Skills. We could create a Qualifications section for the Working Conditions and Essential Requirements. But we need to decide. We have a lot of content: Working Conditions (ability to sit, use hands, lift up to 20 lbs, visual acuity, auditory ability, manual dexterity). Essential Requirements (ability to comply with policies, laws, attendance, productivity, prioritize, communicate, logical thinking). These are substantive and not covered elsewhere. So we should include them. Could be under a heading "Qualifications". That seems appropriate. Thus sections: About the role, Responsibilities, Requirements (education/experience), Qualifications (working conditions & essential requirements), Benefits, Schedule. We must not create Pay section. Now we need to extract the exact text for each bullet, preserving details. Let's list them precisely. About the role paragraph: Combine two sentences: "The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties. This is a full-time role working Monday - Thursday 7:30 AM - 4:30 PM, Friday 8:00 AM - 3:00 PM working remotely and potentially floating to any location. Viverant Physical Therapy is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare." We can make one or two paragraphs. Use

  for prose. Responsibilities list: need to keep each bullet as given. Let's copy them exactly as in the text, ensuring punctuation. From the posting: Essential Functions Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID Verify and document insurance information as defined by current business practices Accurate and timely scheduling of new and existing patients in the current practice management system Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments Chart preparation and management Maintain a working knowledge of health care plan requirements and health plan networks Maintain timely communication with patients, families, and staff Assist in non-billable patient services by bringing appropriate patients back and initiating pre-therapy exercises With specific instruction and supervision by Therapist, guide patients through specific education/intervention provided by therapist Assist in organizing and writing literature for exercises, therapy, and sport programs. May assist in duties related to program development May work with sports medicine team for golf program, dance, throwing, etc. with established programs May assist with coordinating schedules for the Volunteer Tech program; train and orient incoming Techs Clean and stock exam rooms, gym, equipment, and therapy space May assist with and/or lead both group and individual fitness classes, if qualified Able to correctly lift and set up various weights in fitness, sports performance, and training aspects for clients Assist with check-in for individual and group fitness classes Coordinate equipment repair as needed Assist with patient transport within the clinic Any and all other duties as assigned We'll keep each as

• . Now Requirements (Education And Experience Requirements): High School diploma/GED or equivalent Proficient in Microsoft Word, Outlook, and Excel Customer Service experience required Administrative or Medical Office experience preferred Preference given to those who are currently or will be applying to Physical or Occupational Therapy graduate school, or pursuing a Master’s in Athletic Training 100 hours of related experience We'll put as
  • . Now Qualifications (Working Conditions + Essential Requirements). We'll combine. Working Conditions: Ability to sit for extended periods (up to 8 or more hours per day). Frequent use of hands and fingers for typing, writing, and handling documents. Occasional standing, walking, bending, or reaching within the office environment. Ability to lift and carry office supplies or files weighing up to 20 pounds. Visual acuity to read electronic and paper documents. Auditory ability to participate in phone or video calls clearly. Manual dexterity to operate standard office equipment (e.g., computer, phone, printer). Essential Requirements Ability to: Comply with company policies, procedures, practices, and business ethics guidelines. Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) Demonstrate prompt and reliable attendance. Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively. Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions. We'll put each as
  • under Qualifications. Now Benefits: We need to capture the Benefits & Compensation section. Text: Benefits & Compensation: Actual starting pay will vary based on education, skills, and experience. A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus. We offer a comprehensive benefits package - to learn more click here.Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.All employees, regardless of hours, are