Patient Services Representative (PSR)
North Country Family Health Center · Watertown, NY · 3 mo ago
Healthcare$18.89/hrFull-time
About the role
This position involves working as part of a team with other Patient Service Representatives and Clinic Supervisors to ensure smooth patient flow within the practice.Responsibilities
- Customer service
- Making appointments
- Checking patients in and out
- Answering phones and directing inquiries
- Assisting the clinical team with charting tasks
Benefits
- Group health/dental/vision
- Agency funded voluntary life insurance
- 403b Retirement Plan available upon hire
- Generous vacation and sick time (start accrual immediately upon hire!)
Qualifications
- Has a degree or certification in office studies, business administration, or related field.
- Relevant experience in the field may be substituted for degree requirement at the discretion of supervisor.
- Excellent interpersonal and verbal communication skills.
- Skilled with computers and computer applications.
- Gives attention to detail and possesses problem resolution skills.
- Positive attitude and high energy, quick learner, adaptable to change, and resourceful and proactive when identifying and resolving problems.