Patient Services Representative- Northwest Clinic - Family Medicine, Neurology, Nephrology

1.0 FTE - Day Shift, Monday - Friday with variable shifts (6:30-3:30, 7:30-4:30, 8:30-5:30) at our NW location serving Family Medicine, Neurology, and Nephrology.

Pay

Starting pay: $20.40 to $24.98 per hour, based on experience. Offers for external candidates are generally made between the minimum and midpoint of the range.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Tuition Reimbursement
• Employer Paid Short-Term Disability and Long-Term Disability
• Adoption Assistance Plan

Requirements

• Prior computer experience required
• Knowledge of medical terminology preferred
• General knowledge of Accounts Receivable preferred
• BLS certification

Responsibilities

• Greets visitors to the department in a professional and friendly manner.
• Patient registration, insurance set up, and verifies demographics each time patient arrives at the clinic.
• Monitors monthly update of MN Healthcare Programs.
• Identifies primary care providers.
• Answers patient questions, including billing, and provides directional needs.
• Schedules and verifies patient appointments.
• Collects patient payments and co-pays at each visit.
• Works closely with clinicians and nursing staff.
• Attends education and training seminars.
• Orders and stocks department supplies.
• Performs internal and external patient referrals.
• Other duties as assigned.