Patient Services Representative - CCP Presque Isle
UPMC · Erie, PA · 2 days ago
AccountingFull-time
Patient Interaction
- Greet patients
- Absorb check-in
- Collect copayments
- Update information
Scheduling
- Arrange follow-up appointments
- Connect patients to services
Support
- Navigate the healthcare system
- Provide clear instructions
Technology
- Register patients in Biometrics
- Promote MyUPMC portal
Financial Advocacy
- Inform patients on financial responsibilities
- Connect patients to resources
Compliance
- Verify insurance
- Obtain consent signatures
- Follow HIPAA regulations
Admin Tasks
- Handle phone calls
- Scan records
- Perform office duties
Requirements:
- Completion of high school or equivalent
- Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred
- Two years of experience in a medical, billing, fiscal, or customer service role preferred
- Knowledge of medical terminology preferred
- Prior experience with Medipac, Epic, or other health records systems preferred
Licenses, Certifications, and Clearances:
- Act 31
- Act 33
- Act 34
- Act 73
Benefits:
UPMC is an Equal Opportunity Employer/Disability/Veteran