Patient Services Representative - CCP East End

Patient Interaction

• Greet patients
• Absorb check-in
• Collect copayments
• Update information

Scheduling

• Arrange follow-up appointments
• Connect patients to services

Support

• Navigate the healthcare system
• Provide clear instructions

Technology

• Register patients in Biometrics
• Promote MyUPMC portal

Financial Advocacy

• Educate patients on financial responsibilities
• Connect them to resources

Compliance

• Verify insurance
• Obtain consent signatures
• Follow HIPAA regulations

Admin Tasks

• Handle phone calls
• Scan records
• Perform office duties

Requirements:

• Completion of high school or equivalent
• Experience with personal computer-based applications
• Versatility with various office equipment
• Proficient typing skills preferred
• Two years of experience in a medical, billing, fiscal, or customer service role preferred
• Knowledge of medical terminology preferred
• Prior experience with Medipac, Epic, or other health records systems preferred

Licensure, Certifications, and Clearances

• Act 31
• Act 33
• Act 34
• Act 73

Benefits:

• Equal Opportunity Employer
• Disability
• Veteran

Pay:

TBD

Schedule:

Part-time