Patient Services Representative - Cayuga Primary Care - Tompkins St
Roles and Responsibilities
- Patient intake, such as greet and check-in patients/verify/update patient demographics
- Aid patients with filling out consent forms
- Receive and process cash and credit card payments for medical services rendered
- Initiate calls, pages and triage phone calls.
- Assists in admissions, discharges, transfers and fulfills other customer service or clerical duties
Required Skills and Experience
- High school diploma or equivalent
- Professional manner and appearance
- Strong interpersonal and communication skills
- Meticulous attention to detail
- Ability to work independently
- Good time management and prioritization skills
Preferred Skills and Experience
- College-level training/education in a healthcare support field preferred
- Previous EMR use/training helpful
- Proficient in Microsoft Office Suite (Word, Outlook)
- Knowledge of medical terms and practices preferred
Physical Requirements
- Onsite; 260 Tompkins St. Cortland
- Shift; 7:00am - 5:00pm M-F
Pay Range Disclosure
$18.50 to $23.00 per hour
Location and Travel Requirements
Onsite; 260 Tompkins St. Cortland
Benefits
Cayuga Health's commitment to employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through many professional development programs.
About the Role
Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs.
Schedule
Shift; 7:00am - 5:00pm M-F
Qualifications
Not specified
Skills
Not specified
Benefits
Not specified
Pay
Not specified
Equal Opportunity Employer
Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.
Contact Information
If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.