Patient Services Representative

Role Overview The position involves delivering high-quality, efficient patient services, including greeting and registering patients in the EMR system, verifying demographic and billing information, and monitoring waiting areas to ensure timely care or communicate delays. The role requires identifying insurance types and verifying patient coverage eligibility. Responsibilities Provide excellent service to patients during appointments and check-insRegister patients accurately in the EMR system, verifying necessary informationManage waiting areas, ensuring smooth patient flow and communication of delaysVerify insurance coverage and eligibility based on patient information Qualifications & Skills 2+ years of medical office experience preferredExperience with EHR systems and Microsoft OfficeBilingual in English/Spanish or English/Polish preferredStrong communication, customer service, and interpersonal skills Additional Details Located in Chicago, offering benefits such as dental, medical, life insurance, retirement plans, and paid time off. The role emphasizes patient-centered care and cultural sensitivity in a community-focused healthcare environment.