Patient Services Rep / Claremore OGBYN

About the Role

Multi-faceted position consisting of customer service, insurance verification, registration, payment collection, and data entry and referrals. Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments, and maintenance of physician appointment schedules.

• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
• Answers telephone promptly in a customer-friendly manner.
• Collects and verifies accurate patient information and enters it into the registration system.
• Receives payment for services and correctly completes charge slips for data entry.
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
• Responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Requirements

• High School Diploma or GED (required)
• Previous customer service experience (preferred)
• Previous medical office experience (preferred)

Benefits

We prioritize your well-being with:

• Paid time off
• Comprehensive health benefits
• Career growth opportunities
• Tuition assistance
• Resources that support your wellness, education, and financial well-being
• Supportive, inclusive culture where you are valued and cared for

About the Team

Hillcrest Hospital Claremore is a 49-bed acute care medical center offering a wide range of inpatient and outpatient services, including maternity and women’s services, ICU, and cardiology services in the advanced cardiac catheterization lab. We use advanced technology to support our team and enhance patient care.

This is a day shift, full-time position located in Claremore, OK.