PATIENT SERVICES MANAGER - Charlotte, NC
Compass Healthcare · Phoenix, AZ · 3 mo ago
Healthcare$65k/yrFull-time
Job Summary
We’re seeking a hands-on Patient Services Manager to lead our patient dining program in a fast-paced acute care hospital in Charlotte, NC. This is a highly visible role focused on team leadership, operational excellence, and delivering a top-tier patient experience.
Key Responsibilities
- Lead, coach, and develop patient services team members
- Oversee daily patient meal service in alignment with clinical standards
- Ensure compliance with dietary restrictions and modified diets
- Drive patient satisfaction and implement service improvements
- Maintain compliance with HIPAA, regulatory, and accrediting standards
- Partner with clinical staff to enhance patient-centered care
- Support Quality Assurance and Performance Improvement initiatives
Qualifications
- Associate’s degree + 1 year of experience OR Bachelor’s in Food Service, Nutrition, or related field
- 1+ year of food service management experience (acute care preferred)
- CDM, DTR, or RD preferred
- ServSafe® certification a plus
- Proficient in Microsoft Office, EMR, and diet office systems
Why Join Us
- Competitive salary with growth opportunity
- Relocation assistance available
- Direct impact on patient satisfaction and hospital experience
- Leadership role with strong visibility and career advancement
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- AD&D
- Disability Insurance
- Retail Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Company Information
- Morrison Healthcare is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country.
- Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience.
- Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.