Patient Services & Imaging Specialist

Patient Services & Imaging Specialist

Cranial Technologies is seeking an hourly, full-time Patient Services & Imaging Specialist to join our team in Edison, NJ. We are dedicated to providing exceptional care and services to our patients and their families.

About the Role

We are a leading provider of pediatric cranial shaping orthoses and EarWell® treatments for infant ear shapes. Our team focuses on creating a positive healthcare experience for our patients and their families.

Responsibilities

• Provide outstanding customer service to all patients
• Work as a team to complete a three-dimensional, 360° image for each baby using Digital Surface Imaging (DSi®) Point person to calibrate, operate, and ensure optimal performance of imaging equipment (DSi® system)
• Schedule new patient and follow-up appointments into Intergy (Practice Management Software)
• Obtain, enter, and process patient information in Intergy
• Perform medical office duties including answering phones, cleaning patient rooms, and rooming patients

Requirements

• Energetic and enthusiastic personality
• Ability to learn new things quickly and apply them in a fast-paced environment
• Experience in childcare, education, or high-end retail customer service
• Physical requirements: must be able to squat and bend, lift at least 30 lbs, position and handle patient to ensure DSi® images are captured, and move at a fast pace

Qualifications

• High school diploma or equivalent
• Experience in one of the following: caring for or working with infants/children, high-end retail customer service, teaching, medical imaging

Skills

• Excellent communication skills
• Attention to detail
• Problem-solving skills
• Ability to work independently and as part of a team

Benefits

• Medical, Vision, and Dental Insurance
• 401k Retirement Plan
• 3.5 Weeks Paid Time Off plus 7 company-paid Holidays
• Life Insurance
• Short/Long Term Disability Insurance

Pay

$19.50 - $20.00 per hour with the opportunity to increase pay in 3-6 months based on performance and tenure!

Schedule

Hourly, full-time position

Contact Information

For more information about this position, please visit our website at www.cranialtech.com/careers. You can also email the recruiting department at careers@cranialtech.com.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. For Florida candidates only, the person who fills this position will be required to complete the AHCA screening program.