Patient Services Coordinator | PRN

Position Highlights

You Belong at Avera
Built with compassion and the goal of Moving Health Forward for you and our patients.
Work where you matter.

Essential Qualifications

• The individual must be able to work the hours specified.
• Must have visual acuity adequate to perform position duties.
• Must be able to communicate effectively with others, hear, understand and distinguish speech and other sounds.

What You Will Do

• Acts as a liaison and assistant to Clinic Manager to monitor work of staff.
• Is responsible for maintaining appropriate staffing levels to maximize efficiency.
• Responsible for maintaining work flow and smooth patient process through waiting area.
• Main resource for training new support staff, ongoing coaching, and monitoring staff duties and performance.
• Adds addresses daily work issues by addressing complaints and resolving problems.
• Reviews and orders supplies for the clinic.
• Acts as a liaison with hospital patient access, revenue cycle or other clinics or hospital departments.
• Tracks daily totals, payments at time of service, runs registration related reports, and ensures registration accuracy or error resolution including monitoring of registration denials.
• Provides information to employees/visitors within scope of knowledge or refers to appropriate individuals.