Patient Services Coordinator Denver
SynergenX Health · Denver, CO · 2 wk ago
On-siteHealthcareFull-time
Responsibilities
- Greet patients warmly, check them in, and room them for their appointments
- Review, explain and resolve patient billing and insurance questions
- Serve as a subject matter expert in explaining insurance coverage, explanation of benefits and out-of-pocket costs to patients in a clear, confident, and compassionate manner
- Enter and update patient information and insurance details accurately
- Answer incoming phone calls promptly and professionally, directing calls and taking messages as needed
- Collect and process payments accurately when necessary
- Perform bi-monthly inventory based on center needs
- Attend monthly, quarterly, or annual meetings as necessary
- Maintain a clean, organized, patient-friendly front desk and waiting area
- Keep snacks and supplements organized and stocked
Requirements
- A high school diploma or equivalent (required); an associate degree is preferred
- Previous experience in a healthcare or front office setting is preferred
- Strong customer service and communication skills
- The ability to handle sensitive patient information with confidentiality and professionalism
- Proficiency in basic computer programs and electronic communication (email, fax, etc.)
- Highly organized and detail-oriented, with the ability to multitask and prioritize
- Pass a criminal background check
Qualifications
- Clinic Hours: Monday through Friday from 8:00 AM to 5:00 PM, Tuesday from 8:00 AM to 7:00 PM, Wednesday from 8:00 AM to 1:00 PM, Thursday from 7:00 AM to 5:00 PM, Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM (required to work 2 to 3 Saturdays a month)
Benefits
- Health, dental, and vision insurance
- Disability insurance
- 401(k) with 5% matching
- Scrubs provided
- PTO
- Tuition reimbursement
- Employee discount with a plus 1
Pay
Dependent on experience
Schedule
Clinic Hours: Monday through Friday from 8:00 AM to 5:00 PM, Tuesday from 8:00 AM to 7:00 PM, Wednesday from 8:00 AM to 1:00 PM, Thursday from 7:00 AM to 5:00 PM, Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM (required to work 2 to 3 Saturdays a month)