Patient Services Coordinator

About the role

Join a busy medical practice as a Patient Services Coordinator supporting front desk operations and providing exceptional patient service. This role is responsible for patient registration, scheduling, insurance verification, referral coordination, co-pay collection, and overall administrative support to ensure a positive patient experience.

Responsibilities

• Register patients and complete check-in/check-out processes
• Schedule and coordinate patient appointments
• Verify insurance coverage and benefits
• Process referrals and coordinate patient services
• Collect co-pays and manage daily cash receipts
• Perform charge entry and reconciliation activities
• Provide front office coverage and administrative support
• Maintain accurate patient records within the EMR system

Requirements

• High School Diploma or GED
• 1-2+ years of medical office experience, preferably in a front desk setting
• Previous EMR/EHR experience; Epic preferred
• Customer service or receptionist experience
• Experience with patient registration and scheduling
• Knowledge of insurance verification processes
• Experience collecting co-pays and handling patient payments
• Strong communication and organizational skills

Qualifications

• Must have medical front desk experience
• Must have patient scheduling and registration experience
• Must have insurance verification experience
• Must have EMR/EHR experience
• Must have customer service experience

Skills

• Must-have skills: Medical front desk experience, Patient scheduling, Patient registration, Insurance verification, EMR/EHR experience, Customer service
• Nice-to-have skills: Epic experience, Physician practice experience, Referral coordination, Charge entry and reconciliation, Cash handling experience

Benefits

• Compensation: Pay Rate: $15.00 - $20.00/hr
• Duration: 4 Month Contract-to-Hire
• If eligible, Benefits May Include:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program (EAP)
• Time Off / Leave (PTO, Vacation or Sick Leave)

Pay and Benefits

• The pay range for this position is $15.00 - $20.00/hr.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to specific elections, plan, or program terms.
• If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Columbia, MD.

Application Deadline

This position is anticipated to close on Jul 31, 2026.