Patient Services Coordinator

We are looking for someone to work on-site in Roanoke, VA with previous healthcare administration experience.

Responsibilities

• Courteously and efficiently answer all incoming calls and connect callers with the correct extension.
• Take and relay messages in an accurate and timely manner.
• Respond to emergencies and urgent calls from patients promptly.
• Direct callers immediately to clinical staff as necessary.
• Perform operator functions including triaging calls, connecting and transferring calls, setting up conference calls, and instructing users on telephone procedures.
• Report telephone and equipment malfunctions to the appropriate party.
• Provide pleasant and helpful phone contact for callers.
• Responsible for opening and closing the switchboard.
• Manage the in-house paging system.
• Perform clerical duties as assigned to maintain workflow in the department.

Requirements

• Previous healthcare administration experience.
• Contract position based in Roanoke, VA.
• Fully on-site role.

Pay

$15.00 - $15.00/hr.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision insurance.
• Critical Illness, Accident, and Hospital coverage.
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
• Life Insurance (Voluntary Life & AD&D for the employee and dependents).
• Short and long-term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation, or Sick Leave).