Patient Services Coordinator

Why Join PT Solutions?

At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines
• Follow appropriate processes for Insurance Verification and/or benefits management
• Obtain authorization and/or prior authorization
• Over the counter collections and reconciliation of all charges weekly and monthly
• Maintain relationships with patients, providers, clinicians, and internal operational departments

Qualifications

• A High School or GED diploma (Submission of diploma for the highest level of education obtained will be required)
• 1-2 years of customer service experience (experience with healthcare preferred)

Pay & Benefits

• Compensation: $18-$21.50 per hour (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)
• Benefit Package: Competitive compensation with ability to earn performance-based incentives, Professional development through strategic internal platforms, Opportunity for career progression with a nationwide physical therapy practice, Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws), Reimbursement for endurance race entry fees