Patient Services Coordinator

SynergenX | $21/hour | Full-Time | Paid Training + Benefits Be the Face of the Patient Experience! Are you energetic, organized, and someone who genuinely enjoys helping people? Do you thrive in a fast-paced medical environment where you can stay busy, build relationships, and make a difference in a patient’s day? SynergenX, Low T Center, and HerKare are leading providers of hormone replacement therapy, weight management, and targeted wellness services — and we’re looking for a Patient Services Coordinator to join our growing team! This is a great opportunity for someone who loves customer service, enjoys working with people, and wants to build or grow a career in the healthcare field. We provide two weeks of paid training, great benefits, and the opportunity to grow with an expanding healthcare organization! What You’ll Do As a Patient Services Coordinator, you’ll be at the center of the patient experience. You’ll be one of the first people our patients see when they walk through the door and a key part of keeping the clinic running smoothly. You’ll help patients from check-in to check-out, answer questions, coordinate appointments, assist with billing and insurance, collect payments, and support the clinical team throughout the day. If you enjoy staying busy, multitasking, solving problems, and creating a welcoming environment for patients, this could be a great fit for you. Your Day-to-Day Will Include: Welcome patients with a friendly, professional attitude and create a positive first impressionCheck patients in and assist with rooming them for appointmentsHelp create a smooth and efficient patient experience from arrival through check-outReview and explain patient billing, insurance coverage, Explanation of Benefits (EOBs), and out-of-pocket costsConfidently and compassionately answer patient questions related to insurance and account balancesEnter and update patient demographics, insurance information, and account details accuratelyAnswer incoming calls promptly and professionallySchedule appointments, direct calls, and take detailed messages when neededMonitor and respond to clinic emails, text messages, and faxes throughout the dayCollect and process patient payments accuratelyMaintain accurate daily End-of-Day records and complete bank deposits twice weeklyAssist with bi-monthly inventory and keep clinic supplies organizedKeep snacks, supplements, and patient areas stocked and presentableSupport providers and clinic staff with administrative and clerical needsMaintain a clean, organized, and welcoming front desk and waiting areaParticipate in monthly, quarterly, and annual meetings as neededProtect patient confidentiality and remain compliant with HIPAA and clinic policies What We’re Looking For We’re looking for someone who is friendly, dependable, confident, detail-oriented, and ready to work! Qualifications: High school diploma or equivalent requiredAssociate degree preferred, but not requiredPrevious healthcare, medical office, front desk, or customer service experience preferredStrong communication and customer service skillsComfortable discussing payments, insurance benefits, and patient account informationAbility to handle confidential patient information with professionalismBasic computer skills and comfort using email, electronic records, fax systems, and other office technologyStrong organizational skills with the ability to multitask and prioritize in a fast-paced environmentPositive attitude and willingness to jump in and help the teamMust successfully pass a criminal background checkMust be able to work 2–3 Saturdays per month Clinic Hours Monday: 8:00 AM – 5:00 PM Tuesday: 8:00 AM – 7:00 PM Wednesday: 8:00 AM – 1:00 PM Thursday: 7:00 AM – 5:00 PM Friday: 8:00 AM – 5:00 PM Saturday: 8:00 AM – 12:00 PM Saturday availability is required approximately 2–3 Saturdays per month. Why You’ll Love Working With Us $21/hourTwo weeks of paid trainingHealth, dental, and vision insurance401(k) with 5% company matchPaid Time OffDisability insuranceTuition reimbursementScrubs providedEmployee discounts for you + one additional personOpportunity to build valuable healthcare experienceWork alongside professionals in hormone replacement therapy, weight management, and wellnessJoin a growing organization with opportunities to learn and develop Ready to Grow Your Career in Healthcare? If you’re someone who brings positive energy, great customer service, attention to detail, and a team-first attitude, we want to meet you! Apply today and become an important part of a team helping patients feel their best every day. Powered by JazzHR 3CAmu6WLt7