Patient Services Associate - Main PACU

Type of Position: Clinical Staff - Nursing | Regular | Evening Shift (United States of America)

About the Role

The Patient Services Associate is a specifically trained member of the unit-based care team who provides both clerical and patient care support to the Patient Management Team. The Patient Services Associate works under the direct supervision of the Registered Nurse or other licensed/certified health care disciplines on the unit and performs tasks and duties for which they possess the competency that do not require a licensed practitioner, professional judgment, or intervention.

In the nursing support role, duties include assisting with processing of bulk storage, peripheral sticks, daily pod audits, blood culture processing, glucometer checks, acting as a preceptor for new PCTs, and assisting the charge nurse with other assigned duties. It is important that you take part in the Unit Based Council and be a good role model/leader to the patient care technicians.

Responsibilities

• Assists patients with direct patient care. Accepts direction from RN and team members and follows through on delegated patient care activities.
• Provides appropriate grooming/oral hygiene and comfort measures and assists patients with mobility-related activities.
• Accurately and promptly documents all patient care tasks, vital signs, ADL, wave tests, and I & O's per unit and department standards.
• Obtains patient report and communicates with RN regarding patient care. Informs nurse of patient requests or complaints.
• Carries out Plan of Care for patient using a Multidisciplinary Approach delegated by Team Leader.
• Communicates effectively with other team members to facilitate patient care.
• Assists patients and visitors with information and/or solutions to problems. Serves as a resource to support department members in performance of duties.
• Notifies appropriate staff of problems requiring prompt intervention.
• Assists with admission, transfer, and discharge of patients. Transports patients to other areas of the hospital as directed.
• Performs other duties as assigned.

Requirements

• High school diploma/GED
• Plus 1 year of patient care in a health care setting

Benefits

UAMS offers the following benefits and perks for benefits-eligible positions:

• Health: Medical, Dental, and Vision plans available for qualifying staff and family
• Holiday, Vacation, and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Pre-employment Screening Requirements

• Annual TB Screening
• Criminal Background Check
• Sex Offender Registry
• Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.

Physical Activity Requirements

• Constant Physical Activity: Hearing, Repetitive Motion, Standing, Talking
• Frequent Physical Activity: Kneeling, Lifting, Pulling, Pushing, Reaching
• Occasional Physical Activity: Balancing, Crouching, Grasping, Stooping

Closing Date: 08/31/2026

Department: ICE | PeriopSvc Main PACU

Required Documents to Apply: List of three Professional References (name, email, business title), Resume

Optional Documents: Proof of Veteran Status