Patient Services Associate I - Dermatology - Delaware (FT, Days)

Job Duties

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with all applicable federal, state, and local regulatory standards.

Minimum Qualifications

• HS Diploma or equivalent required.
• Customer service and/or patient facing healthcare experience preferred.
• Must be able to communicate courteously with patients and/or visitors.
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
• Able to complete multiple tasks and work under pressure.
• Able to maintain confidentiality of patient information.