Patient Services Associate - Cardiology (Montgomery County) - Full-time/Days

About the role

The Patient Services Associate (PSA) II position supports both Cardiology outpatient offices in East Norriton and Lansdale. The schedule is Monday-Friday, 8am to 4:30pm or 7:30am to 4pm.

Responsibilities

• Processes check-in and/or check-out, point-of-service activities, and/or scheduling of patient appointments via EPIC.
• Obtains pre-certifications and/or pre-authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with all applicable federal, state, and local regulatory standards.

Requirements

• Education: HS Diploma or equivalent required.
• Experience: Customer service and/or patient facing healthcare experience preferred.

Qualifications

• None specified.

Skills

• Customer service skills.
• Healthcare experience.

Benefits

• Medical (including prescription).
• Dental.
• Vision.
• Lifetime.
• Short-term disability.
• Long-term disability.
• Flexible spending accounts.
• Retail retirement plans.
• Tuition assistance.
• Voluntary benefits.

Pay

N/A

Schedule

Workday Day (United States of America)

Benefits

Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.