Patient Services Associate 24D

Duties & Responsibilities

• Demonstrates competency in performing clinical care and assessing appropriate behavior of newborns and adults.
• Provides personal care assistance to infants and adults consistent with the specific standards of care; provides basic teaching to adult patients, including bathing, dressing, and feeding of infants; assists with technical procedures.
• Obtains blood specimens on adults by performing venipunctures and skin punctures on inpatients and outpatients and obtains heel-sticks on newborns in normal nursery. Performs specimen collection and record keeping associated with phlebotomy as well as reports results.
• Performs electrocardiograms on adults.
• Provides support for unit-based escorts/transports of patients, specimens, supplies and equipment and other resources.
• Prepares/checks equipment and supplies and utilizes resources and materials in a safe and efficient manner.
• Organizes work, communicates changes, sets priorities in collaboration with staff nurse and/or Nurse Manager-Designee based on patient care needs and unit activity.
• Communicates and collaborates with other members of the health care team.
• Supports unit-based Quality Assurance activities and maintains hospital and departmental philosophy/policies/procedures, objectives, clinical care standards, safety, environmental, and infection control standards.

Requirements

• High school graduate or equivalent and completion of an approved Nursing Assistant Training program and phlebotomy course required.
• Must maintain a current R. I. Department of Health CNA license and CPR certification, and must hold certificate of completion of phlebotomy training program.
• Good telephone, interpersonal and writing skills essential, along with demonstrated ability to accurately relate technical information.
• Must be at least 18 years old.
• Must be proficient in the English language.

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.