Patient Service Specialist Split

About the role

Kessler Rehabilitation Center is seeking a Patient Service Specialist to join our team in Monroe & Kendall Park. The position offers a varied schedule from 7:00am-7:00pm, Monday-Friday, with compensation ranging from $20-$24 per hour based on years of experience.

Responsibilities

• Ensures the highest level of customer service to patients, fellow employees, and referral sources through the coordination and administration of facility’s “front office” activities.
• Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions.
• Obtains and tracks authorizations.
• Collections, reconciles and prepares daily bank deposits for over the counter cash.

Requirements

• High School Diploma or equivalent required.
• Two years in a medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy.

Qualifications

• Possesses exceptional communication skills.
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members.

Benefits

• Start Strong: Mentorship and orientation programs ensure a successful transition.
• Ease the Burden: Student debt benefit program helps alleviate the financial pressure of student debt.
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance.
• Your Health Matters: Comprehensive benefits packages.
• Invest in Your Future: Company matching 401(k) retirement plans.
• Advance your Career: We offer a tuition reimbursement program.
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement.

Pay

$20-$24 hourly depending on years of experience.

Schedule

Variated shifts from 7:00am-7:00pm, Monday-Friday.