Patient Service Specialist, Medical Oncology Clinic

Responsibilities

• Answers the telephone and communicates messages through email or Epic.
• Greet patients and schedule appointments.
• Collects patient copayments and makes appointment reminder calls.
• Verifies insurance and other patient data accuracy.
• Scans and/or uploads patient information to patients' electronic chart.
• Provides backup for other positions and functions in the medical office, including medical records scheduling, insurance verification, patient referrals, and the ability to float between multiple locations as assigned.

Requirements

• Less than 1 year of applicable experience.

Qualifications

• Ensures patient confidentiality in all instances while maintaining a pleasant and professional appearance and conduct.

Skills

• Excellent communication skills.
• Proficiency in using medical software systems such as Epic.
• Ability to multitask and handle multiple responsibilities simultaneously.

Benefits

• Competitive salaries and benefits packages.
• Medical health plans.
• Tuition reimbursement.
• Paid time off.
• Retail contributions.
• Childcare center.
• Employee Assistance Program.

Pay

• Details about pay are not specified in the job description.

Schedule

• Monday- Friday 7:30am-4:00pm.