Patient Service Specialist II

Responsibilities

• Answers the telephone and communicates messages through email or Epic.
• Greet patients and register them for appointments.
• Schedule patient appointments.
• Collect patient copayments.
• Make appointment reminder calls.
• Verify insurance and other patient data accuracy.
• Scan and/or upload patient information to patients' electronic chart.
• Provide backup for other positions and functions in the medical office, including medical records scheduling, insurance verification, patient referrals, and the ability to float between multiple locations as assigned.

Requirements

• One year of applicable experience.

Qualifications

• Must have excellent communication skills.
• Must be able to maintain patient confidentiality.
• Must have a pleasant and professional appearance and conduct.

Skills

• Excellent communication skills.
• Confidentiality awareness.
• Pleasant and professional demeanor.

Benefits

• Competitive salaries and benefits packages.
• Medical health plans.
• Tuition reimbursement.
• Paid time off.
• Retail contributions.
• Childcare center.
• Employee Assistance Program.

Pay

• Details about pay are not specified in the job description.

Schedule

• Monday - Friday 7:30am - 4pm.