Patient Service Representative (PSR)
Overview
Tenet Healthcare Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.
About the Role
The Patient Service Representative is responsible for administrative duties in a rehabilitation clinic with 1 to 12 Providers. Coordinates office services and related activities. Follows set programs for the maximum utilization of services and equipment. Must have knowledge of general health care issues, trends and quality management. Responsible for scheduling for the clinic, monitoring clinic numbers, generating and interpreting daily and weekly productivity reports. Responsible for work processes of the department as well as daily operations. Completes established competencies for the position within designated introductory period. Other related duties as assigned.
Qualifications
Education:
- Required: High School Diploma or Equivalent GED
- Preferred: Associates Degree from an accredited school or college. Graduate of an Accredited Medical Assisting Program and/or a Certified Medical Assistant
Experience:
- Required: 2 years of medical office experience or have completed an externship with Healthlink in lieu of 2 years of medical experience
- Preferred: 4 years medical office experience
Certifications:
- Preferred: Certified Medical Assistant
Required Courses/Completions:
- Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.
Benefits
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status.