Patient Service Representative - Practice Float Pool (Southern Region)

About the role

The Patient Service Representative (PSR) – Practice Float Pool at Maine Medical Center plays a key part in creating a welcoming, supportive, and efficient experience for patients across the Southern Region ambulatory practices.

Responsibilities

• Warmly greet patients and visitors, providing friendly and professional customer service
• Answer and route incoming telephone calls
• Schedule, cancel, and adjust appointments with accuracy and care
• Support daily clinic operations by performing general office and administrative tasks
• Collaborate closely with clinical and administrative staff to support efficient patient flow

Requirements

• N/A

Qualifications

• High School diploma or GED preferred
• Driver’s license may be required
• Experience in a medical office and customer service preferred

Skills

• Computer skills
• Effective cash collection skills

Benefits

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it. We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

Pay

N/A

Schedule

Monday–Friday; shifts may vary between the hours of 7:00AM-5:00PM

Benefits

N/A

Application Instructions

N/A