Patient Service Representative - Per Diem

About the role

This patient registration and revenue cycle support role involves collecting demographic and financial information, verifying insurance benefits, obtaining authorizations, and scheduling services to facilitate clinical procedures.

Responsibilities

• Interviewing patients
• Verifying insurance coverage
• Explaining financial liabilities
• Collecting payments
• Documenting all interactions accurately
• Providing excellent customer service
• Maintaining confidentiality
• Interacting professionally with patients, physicians, and staff

Requirements

• Adherence to confidentiality standards
• Meeting departmental productivity benchmarks
• Physical demands: sitting, standing, walking, and manual dexterity

Qualifications

• High school diploma or equivalent
• Preferred experience in customer service, hospital registration, or insurance

Skills

• Computer literacy
• Strong interpersonal skills
• Knowledge of insurance programs
• Medical terminology
• Organizational abilities

Pay

Compensation ranges from $20.12 to $25.15 per hour, based on experience and qualifications.