Patient Service Representative - Mercy Clinic Bella Vista

About the role

Find your calling at Mercy! The Patient Service Representative (PSR) is the first point of contact for patients and visitors at Mercy Clinic Bella Vista. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Ensure a positive and seamless patient experience.
• Manage front desk operations and workflows.

Requirements

• High school diploma or equivalent.
• Ability to push, pull, and/or lift 50 lbs. occasionally.
• Ability to stand and walk during each shift.
• Ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Qualifications

• Proficient in both Patient Services Representative and Advance Patient Services Representative competencies, as verified by department leader.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Tuition support.
• Matched retirement plans (for team members working 32+ hours per pay period).

Schedule

Full-time; Monday - Friday; Hours: 8:00a - 5:00p.