Patient Service Representative II - Internal Medicine - Wasatch

Granger Medical Clinic has an immediate opening for a full-time Patient Service Representative II in our Internal Medicine Department at our Wasatch location.

About the role

The ideal candidate will be confident, self-motivated, and above all else compassionate. Patient Service Representatives work closely with our patients, physicians, and support staff to provide the best care to each patient. As they are the first point of contact with the patients, excellent communication and customer service skills are essential.

Responsibilities

• Greet patients presenting for medical or other services in a courteous manner
• Answer telephones in a professional manner
• Schedule appointments in accordance with established procedures
• Communicate professionally both verbally and in writing with physicians, clinic staff, and patients regarding their appointment scheduling and other needs
• Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided
• Other duties as assigned

Requirements

• Excellent customer service, communication, multi-tasking, and organizational skills
• Typing/keyboarding skills
• Must be a team player and enjoy working with people
• Must be able to read, understand, and communicate in English
• High School Graduate or equivalent
• Previous patient service representative experience, preferred

Physical Requirements

• Sedentary work, requiring lifting up to 10 lbs
• Repetitive motion associated with operating a computer and other office equipment
• Inside, climate-controlled working conditions

Benefits

• Vision
• Dental
• Medical
• Sick Leave
• Paid Time Off
• Life Insurance
• Paid Maternity Leave
• Tuition Reimbursement
• Short- and Long-Term Disability
• Employee Assistance Program (EAP)
• Health Savings and Flexible Spending Accounts
• 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions

Pay

The salary range listed is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to work experience, education, and/or skill level.