Patient Service Representative II - Full Time - Urology

About the role

Granger Medical Clinic has an immediate opening for a full-time Patient Services Representative in our Urology Midtown clinic in Murray. The ideal candidate will be confident, self-motivated and above all else compassionate. PSRs work closely with our patients, physicians and support staff to provide the best care to each patient.

Responsibilities

• Greet patients presenting for medical or other services in a courteous manner.
• Answer telephones in a professional manner.
• Schedule appointments in accordance with established procedures.
• Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.
• Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
• Other duties as assigned.

Skills

• Excellent customer service, communication, multi-tasking and organizational skills.
• Typing / keyboarding skills.
• Must be a team player and enjoy working with people.
• Must be able to read, understand and communicate in English.
• Additional languages helpful.

Requirements

• High School Graduate or equivalent.
• Previous medical billing / medical office experience.

Physical Requirements and Working Conditions

• Sedentary work, requiring lifting up to 10lbs.
• Repetitive motion associated with operating a computer and other office equipment.
• Inside, climate-controlled working conditions.

Benefits

• Vision
• Dental
• Medical
• Sick Leave
• Paid Time Off
• Life Insurance
• Paid Maternity Leave
• Tuition Reimbursement
• Short- and Long-Term Disability
• Employee Assistance Program (EAP)
• Health Savings and Flexible Spending Accounts
• 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions