Patient Service Representative I Hospital
Atrium Health Navicent · Macon, GA · 1 mo ago
On-siteHealthcarePart-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to parse the posting.
Given text:
"Department 13454 Enterprise Revenue Cycle - Navicent Medical Center GA Arrival Emergency Department and Inpatient Status Part time Benefits Eligible No Hours Per Week 0 Schedule Details/Additional Information Work a minimum of 24 hours per pay period and two weekend days per month, based on scheduling needs as determined by on site manager.Must be trained and willing to work in all departments at the facility.Must be flexible to work two out of three shifts available (1st, 2nd, 3rd) to support staffing needs.PRN employees are required to work two major holidays per year Pay Range $22.00 - $22.00 Essential Functions Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services. Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral. Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party. Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis. Physical Requirements This position frequently requires walking from different areas. Must be able to push a wheelchair with patient in it and maneuver through doors, up/down ramps and elevators. Must be able to respond quickly to medical STATS and emergencies. This position requires sitting frequently. Must be able to lift 20-50 pounds occasionally. Works in a fast-paced environment with numerous interruptions. Education, Experience And Certifications High School Diploma or GED required; Bachelor's Degree preferred. Accurate spelling and attention to detail required. Must be able to key 40 wpm. Knowledge of patient registration, insurance, and hospital billing preferred. Medical terminology knowledge and understanding of third party reimbursement preferred. Excellent communication skills and customer services skills required. Our CommitmenttoYou Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobIncentive pay for select positionsOpportunity for annual increases based on performance Benefits And More Paid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Fills critical short term vacancies in designated areas. Registers and interviews patients, completes pre-admissions, and ensures information accuracy. Handles routine patient inquiries and issues. Works closely with other areas including departments and physician offices. Greets patients and processes them through to the appropriate area."
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. There's no explicit application instructions but we can ignore.
We need to preserve all substantive info.
We need to decide sections: About the role (maybe description), Responsibilities (Essential Functions), Requirements (Education, Experience And Certifications plus Physical Requirements?), Qualifications (maybe same as Requirements?), Skills (maybe communication skills etc.), Benefits (Our CommitmenttoYou Benefits And More), Pay (Pay Range), Schedule (Schedule Details/Additional Information). Also maybe "About Advocate Health" could be part of About the role or separate? The instruction says use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content accordingly.
We need to avoid filler like "commensurate with experience". Not present.
We need to include sections only if posting has real specific content.
Let's extract:
- Schedule Details/Additional Information: "Work a minimum of 24 hours per pay period and two weekend days per month, based on scheduling needs as determined by on site manager. Must be trained and willing to work in all departments at the facility. Must be flexible to work two out of three shifts available (1st, 2nd, 3rd) to support staffing needs. PRN employees are required to work two major holidays per year". That's schedule info.
- Pay Range: "$22.00 - $22.00" (so fixed $22). That's pay.
- Essential Functions (Responsibilities): list of duties: Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services. Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral. Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party. Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.
- Physical Requirements: This position frequently requires walking from different areas. Must be able to push a wheelchair with patient in it and maneuver through doors, up/down ramps and elevators. Must be able to respond quickly to medical STATS and emergencies. This position requires sitting frequently. Must be able to lift 20-50 pounds occasionally. Works in a fast-paced environment with numerous interruptions.
- Education, Experience And Certifications: High School Diploma or GED required; Bachelor's Degree preferred. Accurate spelling and attention to detail required. Must be able to key 40 wpm. Knowledge of patient registration, insurance, and hospital billing preferred. Medical terminology knowledge and understanding of third party reimbursement preferred. Excellent communication skills and customer services skills required.
- Benefits: "Our CommitmenttoYou Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobIncentive pay for select positionsOpportunity for annual increases based on performance Benefits And More Paid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview."
We can extract benefits list: Paid Time Off programs, Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability, Flexible Spending Accounts for eligible health care and dependent care expenses, Family benefits such as adoption assistance and paid parental leave, Defined contribution retirement plans with employer match and other financial wellness programs, Educational Assistance Program.
Also mention competitive compensation etc but that's covered in Pay.
- About the role: maybe a brief overview: The role is part-time, benefits eligible, works in Arrival Emergency Department and Inpatient Status at Navicent Medical Center GA. Could combine with department info. The posting includes "Department 13454 Enterprise Revenue Cycle - Navicent Medical Center GA Arrival Emergency Department and Inpatient Status Part time Benefits Eligible". That's basically role description.
- About Advocate Health: could be part of About the role or separate "About Advocate Health" but not in list of allowed headings. Probably we can include as part of About the role (company overview). Or we could omit because not required. But we should preserve substantive info; we could include under About the role a paragraph about Advocate Health.
- Also there is a line: "Fills critical short term vacancies in designated areas. Registers and interviews patients, completes pre-admissions, and ensures information accuracy. Handles routine patient inquiries and issues. Works closely with other areas including departments and physician offices. Greets patients and processes them through to the appropriate area." This seems like additional responsibilities maybe duplicate of essential functions. We can incorporate into Responsibilities.
We need to avoid duplication.
Let's craft sections:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to parse the posting.
Given text:
"Department 13454 Enterprise Revenue Cycle - Navicent Medical Center GA Arrival Emergency Department and Inpatient Status Part time Benefits Eligible No Hours Per Week 0 Schedule Details/Additional Information Work a minimum of 24 hours per pay period and two weekend days per month, based on scheduling needs as determined by on site manager.Must be trained and willing to work in all departments at the facility.Must be flexible to work two out of three shifts available (1st, 2nd, 3rd) to support staffing needs.PRN employees are required to work two major holidays per year Pay Range $22.00 - $22.00 Essential Functions Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services. Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral. Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party. Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis. Physical Requirements This position frequently requires walking from different areas. Must be able to push a wheelchair with patient in it and maneuver through doors, up/down ramps and elevators. Must be able to respond quickly to medical STATS and emergencies. This position requires sitting frequently. Must be able to lift 20-50 pounds occasionally. Works in a fast-paced environment with numerous interruptions. Education, Experience And Certifications High School Diploma or GED required; Bachelor's Degree preferred. Accurate spelling and attention to detail required. Must be able to key 40 wpm. Knowledge of patient registration, insurance, and hospital billing preferred. Medical terminology knowledge and understanding of third party reimbursement preferred. Excellent communication skills and customer services skills required. Our CommitmenttoYou Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobIncentive pay for select positionsOpportunity for annual increases based on performance Benefits And More Paid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Fills critical short term vacancies in designated areas. Registers and interviews patients, completes pre-admissions, and ensures information accuracy. Handles routine patient inquiries and issues. Works closely with other areas including departments and physician offices. Greets patients and processes them through to the appropriate area."
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. There's no explicit application instructions but we can ignore.
We need to preserve all substantive info.
We need to decide sections: About the role (maybe description), Responsibilities (Essential Functions), Requirements (Education, Experience And Certifications plus Physical Requirements?), Qualifications (maybe same as Requirements?), Skills (maybe communication skills etc.), Benefits (Our CommitmenttoYou Benefits And More), Pay (Pay Range), Schedule (Schedule Details/Additional Information). Also maybe "About Advocate Health" could be part of About the role or separate? The instruction says use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content accordingly.
We need to avoid filler like "commensurate with experience". Not present.
We need to include sections only if posting has real specific content.
Let's extract:
- Schedule Details/Additional Information: "Work a minimum of 24 hours per pay period and two weekend days per month, based on scheduling needs as determined by on site manager. Must be trained and willing to work in all departments at the facility. Must be flexible to work two out of three shifts available (1st, 2nd, 3rd) to support staffing needs. PRN employees are required to work two major holidays per year". That's schedule info.
- Pay Range: "$22.00 - $22.00" (so fixed $22). That's pay.
- Essential Functions (Responsibilities): list of duties: Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services. Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral. Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party. Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.
- Physical Requirements: This position frequently requires walking from different areas. Must be able to push a wheelchair with patient in it and maneuver through doors, up/down ramps and elevators. Must be able to respond quickly to medical STATS and emergencies. This position requires sitting frequently. Must be able to lift 20-50 pounds occasionally. Works in a fast-paced environment with numerous interruptions.
- Education, Experience And Certifications: High School Diploma or GED required; Bachelor's Degree preferred. Accurate spelling and attention to detail required. Must be able to key 40 wpm. Knowledge of patient registration, insurance, and hospital billing preferred. Medical terminology knowledge and understanding of third party reimbursement preferred. Excellent communication skills and customer services skills required.
- Benefits: "Our CommitmenttoYou Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobIncentive pay for select positionsOpportunity for annual increases based on performance Benefits And More Paid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview."
We can extract benefits list: Paid Time Off programs, Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability, Flexible Spending Accounts for eligible health care and dependent care expenses, Family benefits such as adoption assistance and paid parental leave, Defined contribution retirement plans with employer match and other financial wellness programs, Educational Assistance Program.
Also mention competitive compensation etc but that's covered in Pay.
- About the role: maybe a brief overview: The role is part-time, benefits eligible, works in Arrival Emergency Department and Inpatient Status at Navicent Medical Center GA. Could combine with department info. The posting includes "Department 13454 Enterprise Revenue Cycle - Navicent Medical Center GA Arrival Emergency Department and Inpatient Status Part time Benefits Eligible". That's basically role description.
- About Advocate Health: could be part of About the role or separate "About Advocate Health" but not in list of allowed headings. Probably we can include as part of About the role (company overview). Or we could omit because not required. But we should preserve substantive info; we could include under About the role a paragraph about Advocate Health.
- Also there is a line: "Fills critical short term vacancies in designated areas. Registers and interviews patients, completes pre-admissions, and ensures information accuracy. Handles routine patient inquiries and issues. Works closely with other areas including departments and physician offices. Greets patients and processes them through to the appropriate area." This seems like additional responsibilities maybe duplicate of essential functions. We can incorporate into Responsibilities.
We need to avoid duplication.
Let's craft sections:
About the role
Part‑time, benefits‑eligible position in the Enterprise Revenue Cycle at Navicent Medical Center (GA) – Arrival Emergency Department and Inpatient Status. Advocate Health is the third‑largest nonprofit integrated health system in the United States, operating hospitals and care locations across multiple states and providing extensive clinical, research, and community benefits.
Responsibilities
- Register or pre‑register scheduled patients for admission, partial hospitalization, and outpatient services.
- Verify insurance coverage and obtain authorization, pre‑certification, and/or referral for services requiring them.
- Coordinate with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged.
- Request upfront payment of deposits from the responsible party.
- Update the schedule for cancellations, rescheduling, and other changes on an ongoing basis.
- Fill critical short‑term vacancies in designated areas; register and interview patients, complete pre‑admissions, ensure information accuracy.
- Handle routine patient inquiries and issues; work closely with departments and physician offices.
- Greet patients and process them to the appropriate area.
Requirements
- High School Diploma or GED required; Bachelor’s Degree preferred.
- Accurate spelling and attention to detail required.
- Ability to key 40 wpm.
- Knowledge of patient registration, insurance, and hospital billing preferred.
- Medical terminology knowledge and understanding of third‑party reimbursement preferred.
- Excellent communication and customer‑service skills required.
- Physical demands: frequent walking; ability to push a wheelchair with a patient and maneuver through doors, ramps, elevators; respond quickly to medical STATS and emergencies; frequent sitting; occasional lifting of 20‑50 lb; fast‑paced environment with numerous interruptions.
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