Patient Service Representative Hospital PRN

Essential Functions

• Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral.
• Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged.
• Requests upfront payment of deposits from responsible party.
• Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.
• Fills critical short term vacancies in designated areas.
• Registers and interviews patients, completes pre-admissions, and ensures information accuracy.
• Handles routine patient inquiries and issues.
• Works closely with other areas including departments and physician offices.
• Greets patients and processes them through to the appropriate area.

Physical Requirements

• Frequently requires walking from different areas.
• Must be able to push a wheelchair with patient in it and maneuver through doors, up/down ramps and elevators.
• Must be able to respond quickly to medical STATS and emergencies.
• Requires sitting frequently.
• Must be able to lift 20-50 pounds occasionally.
• Works in a fast-paced environment with numerous interruptions.

Education, Experience and Certifications

• High School Diploma or GED required; Bachelor's Degree preferred.
• Accurate spelling and attention to detail required.
• Must be able to key 40 wpm.
• Knowledge of patient registration, insurance, and hospital billing preferred.
• Medical terminology knowledge and understanding of third party reimbursement preferred.
• Excellent communication skills and customer services skills required.

Pay

Pay Range $22.00 - $22.00

Schedule

Varied Schedule

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program