Patient Service Representative - Cayuga Heart and Vascular Center

The Cayuga Heart and Vascular Center Patient Services Representative serves as a key member of a multidisciplinary team dedicated to providing inpatient and outpatient cardiovascular services. Successful candidates will be results driven, organized, and collaborative individuals with a dedication to quality customer service.

Roles and Responsibilities

• Coordinate with outpatient clinics to schedule cardiac testing and invasive cardiovascular procedures.
• Collaborate with outpatient and inpatient services to verify patient demographics, procedural ordering, and procedural authorization.
• Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization.
• Create and organize all aspects of patient charts, maintain adequate levels of office supplies.
• Manage the operations of the front desk of the department, provide a welcoming forward facing demeanor for all incoming outpatients and provider requests.

Required Skills and Experience

• Associates degree or equivalent experience
• Proficient in Microsoft Office suite
• Strong interpersonal skills with experience in customer service

Preferred Skills and Experience

• Bachelor's degree preferred
• Experience in Electronic Medical Record Systems such as Meditech, Medent, and Epic.

Location and Travel Requirements

In person at the Cayuga Heart and Vascular Center at Cayuga Medical Center. 0% travel can be expected in this role.

Compensation Disclosure

$18.50 to $23.00 per hour