Patient Service Representative

About the role

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

Responsibilities

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal

Qualifications

High school diploma/GED required with completion medical office assistant program preferred. Prefer healthcare management/administration certification. Two years of customer service experience, preferably in a medical office setting.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
• $500 Sign on Bonus for new hires only