Patient Service Representative
Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.
About Us
Valley Baptist Physician Network is an organization of medical experts dedicated to providing the highest quality of care to families in the Rio Grande Valley. Our team offers advanced, compassionate service in a wide range of specialties, treating newborns to seniors and everyone in between.
Responsibilities
- Greeting patients entering the physician practice
- Answering office phones, making appointments, confirming appointments, and rescheduling when necessary
- Checking in patients and collecting accurate patient demographics, entering data into electronic system, and verifying insurance
- Assisting in checking out patients and helping them with referral processing and scheduling
- Collecting co-pays and posting charges
- Charge entry and patient balance processing
- Distributing information to patients regarding office policies, procedures, and information about the practice
- Explaining and enrolling patients in the patient portal
Requirements
- High school diploma/GED required; completion of medical office assistant program preferred
- Healthcare management/administration certification preferred
- Two years of customer service experience, preferably in a medical office setting
Benefits
At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program
- Employee discount program
- Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status.
Pay
$500 sign-on bonus for this non-exempt medical office position.