Patient Service Representative
Solis Mammography · Alvin, TX · Yesterday
HealthcareFull-time
Patient Service Representative
Work Location: 240 N Bypass 35, Suite A, Alvin, TX 77511
Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:00am-5:00pm
Responsibilities
- Greet patients in a professional and friendly manner
- Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information
- Explain forms to patients and assist with form completion, via paper or tablet, as necessary
- Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality
- Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary
- Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary
- Schedule and reschedule patients as necessary
- Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report
- Participate in front office training to stay abreast of front office policy and procedures
Requirements
- High School diploma
- Two years of healthcare registration or customer service experience preferred
- Basic knowledge of cash handling
- Basic knowledge of medical terminology, preferred
- Ability to read, write, and comprehend simple instructions and short correspondence
- Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
- Ability to perform basic mathematic calculations
- Ability to sit and/or stand for long periods of time
- Experience using Microsoft Office Suite: knowledge of RIS software preferred
Qualifications
- Strong team collaboration
- Compassion and empathy to our patients and the team
- Join an innovative team working toward making healthcare more accessible, integrated, and reliable
Skills
- Knowledge of Solis Way
- Microsoft Office Suite
- RIS software
Benefits
- Competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits