Patient Service Representative
Peachtree Immediate Care · Locust Grove, GA · 2 wk ago
Customer ServiceFull-time
Kickstart your healthcare career with Peachtree Immediate Care! Are you currently in school to become a Certified Medical Assistant (CMA), Emergency Medical Technician (EMT), or Licensed Practical Nurse (LPN)? Gain valuable hands-on experience in a fast-paced urgent care setting while working as a Patient Service Representative (PSR). This role is a great stepping stone to transition into a clinical position upon certification/licensure.
Why Join Us?
- Gain real-world experience in a medical setting while completing your studies.
- Build relationships with medical professionals and expand your career network.
- Work a flexible, three-day workweek (12-hour shifts) with rotating weekends.
- Opportunity to float between clinics, gaining exposure to different patient care environments.
Responsibilities
- Be the first point of contact for patients—greet, register, and assist them throughout their visit.
- Manage patient appointments, update records, and verify insurance eligibility.
- Collect co-pays, explain billing processes, and maintain accurate financial records.
- Answer phone calls, assist with scheduling, and provide general office support.
- Ensure a smooth and efficient clinic operation by multitasking and problem-solving.
Requirements
- Current student in a CMA, EMT, or LPN program (preferred).
- High school diploma or equivalent (required).
- Reliable transportation to commute to multiple clinic locations.
- Strong communication skills and a warm, professional demeanor.
- Ability to work in a fast-paced, team-oriented environment.
- Basic computer skills, including Microsoft Word and Excel.
Work Environment
- Modern, well-equipped urgent care centers with a collaborative team atmosphere.
- Flexible scheduling that fits with your education and career goals.
- Exposure to a variety of medical situations providing invaluable hands-on learning.
Schedule
Full-time, 3x12-hour shifts with rotating weekends. This is a regional float position serving Locust Grove, Griffin, and Lovejoy clinics.