Patient Service Representative

About the role

As a Patient Service Representative at Metro Vein Centers, you will play a crucial role in ensuring that our patients have a positive and efficient experience. You will be responsible for greeting patients, answering their questions, scheduling appointments, and providing general support to our medical staff.

Responsibilities

• Greet patients and assist them with their needs
• Schedule appointments and manage patient flow
• Answer patient inquiries and direct calls as needed
• Handle administrative tasks such as updating patient records and maintaining clinic schedules
• Ensure a welcoming and professional environment for all patients
• Communicate effectively with patients and staff to ensure smooth operations

Requirements

• A high school diploma or equivalent
• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team
• Strong organizational skills and attention to detail
• Basic computer skills, including proficiency with Microsoft Office applications
• Experience in a customer service role is preferred but not required

Qualifications

• Positive attitude and ability to handle stressful situations calmly
• Passion for improving patient health and well-being
• Willingness to learn and adapt to new technologies and processes

Skills

• Customer service skills
• Administrative skills
• Communication skills
• Organizational skills

Benefits

• Comprehensive health insurance coverage
• Paid time off and holidays
• Professional development opportunities
• Flexible schedule options

Pay

Competitive salary commensurate with experience

Schedule

Full-time position available, with flexible hours to accommodate patient needs