Patient Service Representative

Key Responsibilities

• Greet and assist guests and visitors as they arrive at the office
• Answer and direct phone calls in a professional and courteous manner
• Maintain a clean and organized front desk area
• Schedule appointments and manage the office calendar
• Auxiliary with administrative tasks such as filing, data entry, and photocopying
• Handle incoming and outgoing mail
• Stock and maintain office supplies
• Auxiliary with signing in and out of visitors
• Auxiliary with special projects and events as needed

Qualifications

• High school diploma or equivalent
• Previous experience in a customer service or administrative role preferred
• Strong communication and interpersonal skills
• Proficient in Microsoft Office applications
• Ability to multitask and prioritize tasks effectively
• Professional and friendly demeanor
• Bilingual Spanish/English required

Licenses & Certifications

• Valid Driver's license and automobile insurance
• CPR certification within 90 days of employment and current certification thereafter
• Annual OSHA/HIPPA training in accordance with the CHP OSHA/HIPPA manual
• Annual TB test in accordance with CHP TB policy and procedures
• Hepatitis B vaccination/waiver in accordance with CHP Hepatitis B vaccination/waiver protocol