Patient Service Rep (Urology) - Mercy Clinic Pinnacle Hills (Non-Exempt)

About the role

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Qualifications

• High school diploma or equivalent (required)
• One year of applicable medical office experience (preferred)

Physical Requirements

• Ability to push, pull, and/or lift 50 lbs. occasionally
• Standing and walking during each shift
• Ability to grip, reach, bend, kneel, twist, and squat to perform duties

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Tuition support
• Matched retirement plans (for team members working 32+ hours per pay period)

Why Mercy?

From day one, Mercy offers a caring, collaborative team where your voice matters. You'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.