Patient Service Rep - Orthopedics
About the role
Founded in 1921, Straub Benioff Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region’s only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.
Responsibilities
- Help to ensure that Straub patients and their families receive warm, friendly and considerate assistance.
- Act as a liaison between patients and the professional staff in our Orthopedics department.
- Aid with a variety of administrative tasks, including:
- Interviewing, registering, admitting, updating and creating patients’ medical records;
- Processing professional/technical fees generated by department providers accurately and timely;
- Performing cash handling and collection.
Requirements
- High school or equivalent education.
- One (1) year of clerical support in a health care setting or related experience.
- Basic computer skills.
Qualifications
- Sensitive and helpful personality.
- Excellent communication and customer service skills.
- Ability to work effectively under minimal supervision.
- A commitment to delivering the highest quality health care to Hawai‘i’s people.
Skills
- Basic medical terminology.
- Experience with EPIC.
Benefits
We are an Equal Opportunity Employer and Affirmative Action/AA/EOE/Disability/Veterans.
Pay
Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
Schedule
Day - 8 Hours
Work Type
Full Time Regular FTE: 1.000000
Bargaining Unit
Non-Bargaining
Exempt
No