Patient Services Representative - Orthopedics & Sports Medicine

About the role

Guided by specialty physicians, we foster a collaborative community built on authenticity, excellence in practice, and patient-centered compassion. BayCare Clinic Orthopedics and Sports Medicine is a successful, dynamic group comprised of 19 specialties. We are a physician-owned entity with joint ownership in Aurora BayCare Medical Center, a 167-bed hospital located in Green Bay, WI, offering us a built-in referral base.

Responsibilities

• Greets and checks in patients.
• Assists patients in filling out patient forms.
• Answers phones, takes messages, routes calls when necessary.
• Develops patient charts.
• Enters pertinent information into patient charts.
• Schedules patient appointments.
• Collections co-payments from patients.
• Performs general office duties.
• Respects and maintains confidentiality.
• Works in a safe, compliant and ethical manner at all times.

Requirements

• A minimum of a high school education or equivalent.
• Post high school coursework in Medical Terminology and/or Office Assistant is appropriate.
• Must have a working knowledge of medical terms and health insurance.
• Possesses strong desktop computer skills.
• Experience with EPIC is preferred.
• Prior experience in a medical setting is preferred.

Benefits

• Comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options.
• 401k retirement plan with a company match.
• Bountiful PTO.
• Paid holidays.

Pay

The typical hours for this role are Monday-Friday between 7:30 a.m. - 5:00 p.m. No Holidays! No Weekends!

Schedule

The typical hours for this role are Monday-Friday between 7:30 a.m. - 5:00 p.m. No Holidays! No Weekends!