Patient Service Rep – Medical Records/Front Desk - High Risk OB Consultants
University Physicians' Association, Inc. (UPA) · Knoxville, TN · 1 mo ago
On-siteHealthcareFull-time
About the role
A full-time, experienced individual is needed for general office duties in a High Risk OB office.
Responsibilities
- Answering phones
- Filing patient information into appropriate chart
- Requesting medical records from referring offices
- Completing medical record requests within appropriate timeframe
- Scheduling appointments
- Checking in patients and confirming demographics/insurance
- Collecting co-pays and asking for payments on balances
- Scheduling follow-up appointments
- Checking out patients
- Maintain quality and accurate records
- Make sure all medical records are protected and kept confidential in compliance with HIPAA.
Requirements
- High school diploma or equivalent qualification
- Experience in a similar role is preferred
- Outstanding communication and interpersonal abilities
- Strong attention to detail with excellent organizational skills
Physical requirements
- Sitting
- Standing
- Walking
- Lifting
Full benefits package available with pay in the 90th percentile.