Patient Service Rep - Lakemoor Family Physicians

About the role

University Physicians Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for Lakemoor Family Physicians. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.

Responsibilities

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verify insurance eligibility and collect co-pays
• Ensure good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refer patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedule patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Requirements

• 6-months to 1-year previous medical experience
• Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate

Benefits

• PTO
• Sick Leave
• Medical, Dental, Vision
• STD, LTD
• Critical Illness
• 401(k) with company match and immediate vesting
• Life Insurance
• EAP

Pay

$16/hr–$18/hr