Patient Service Manager

Employment Type: Full-Time, Onsite | Location: Wexford, Pennsylvania (US-PA)

Why Work for Cura?

• No late night shifts
• Weekly pay
• Work-life balance
• Competitive benefits package
• Employee referral bonus
• 401K with company match

Elior North America is a family of distinct hospitality companies with more than 50 years of industry presence and 15,000 team members united in our passion for food, service, and excellence. We share an appetite for growth which drives all of us to continually reimagine our customers’ experience.

Responsibilities

• Oversee the complete patient menu and meal delivery process to ensure employees achieve the highest quality of all service standards.
• Serve as a patient advocate and customer service specialist in all matters involving patient and family interactions.
• Ensure high quality, delicious, well-presented food is served in all areas, with a focus on patient meal service.
• Assume leadership responsibility for the department in the absence of the general manager.

Requirements

• At least three years of supervisory experience.
• Must be comfortable interacting with patients in an acute care setting.
• Strong planning and organizing skills to meet deadlines consistently.
• Strong interpersonal, communication, and leadership skills.
• Strong financial, budgeting, accounting, and computational skills.
• Proficient computer skills, including Microsoft Office programs, menu management systems, and hospital systems.

Qualifications

• Experience in an acute care and/or healthcare environment, preferably in patient and resident services (nice-to-have).
• Dietetics or Hospitality Management degree preferred; alternatively, equivalent related job experience.

Benefits

• Medical (for full-time employees)
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness, and Hospital Indemnity
• Discount program
• Commuter benefits (parking and transit)
• EAP (Employee Assistance Program)
• 401k
• Sick time
• Holiday pay (9 paid holidays)
• Tuition reimbursement (for full-time employees)
• Paid time off

About Cura

Cura serves hospitals, senior living centers, and other long-term care facilities. We guarantee compassionate service and healthy, delicious meals to ensure that quality of life never diminishes.