Patient Service Liaison

Principal Duties

• Enters new patient demographics and updates current patient records.
• Enters information accurately and quickly according to established procedures.
• Identifies errors (i.e. patients who need a referral) when registering.
• Works the front desk registration area on a rotational schedule.
• Pays close attention to details when working the front desk registration area.
• Balances copay receipts and money at the end of the day.
• Runs charts that are ready.
• Other duties as assigned.

Experience, Knowledge, Skills and Abilities

• Knowledge of registration policies, procedures and concepts.
• Knowledge of computer functions including using Microsoft Office, the practice management and EMR systems.
• Knowledge Skill in performing repetitive duties.
• Ability to follow and develop specific instructions and set procedures.
• Ability to work to precise and established standards of accuracy to enter data at a high rate of speed.
• Ability to work pleasantly and effectively with patients and coworkers.
• Ability to communicate clearly.