Patient Service Coordinator - Non-Clinical

Amedisys, one of the largest and most trusted home health and hospice companies in the U.S., offers a role where flexibility, purpose, and growth come together to help patients heal at home.

Pay

Attractive pay with a salary range of $25.00 to $30.00 per hour, depending on experience.

Benefits

• Choice of PPO or HSA medical plans with free telehealth
• Paid time off
• Up to $1,000 in free healthcare services with Amedisys HSA plan
• Up to $500 in wellness rewards for activities (e.g., spa, gym, sports, hobbies, pets)
• Mental health support with up to five free counseling sessions through the Employee Assistance program
• 401(k) with a company match
• Family support including infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave
• Fleet vehicle program (restrictions apply) and mileage reimbursement

Benefit eligibility varies by position and shift status. Participation requires enrollment in an Amedisys medical plan.

Responsibilities

• Ensures patient assessment visits, including all Oasis visits, are scheduled and performed timely
• Assigns and schedules clinicians efficiently by geography, maximizing clinician efficiency and optimizing capacity
• Matches clinician skills with required care and utilizes the lowest possible discipline
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered
• Manages calls from patients and field staff related to scheduling issues
• Refers clinical and performance-related issues to the clinical manager
• Monitors hospitalized patients and ensures follow-up by the team
• Supports the clinical manager to ensure timely communication with patients, clinicians, referral sources, and other office personnel
• Runs applicable reports and responds to workflow, taking appropriate actions
• Assists with internal or external transfer of patients between care centers and/or hospice services
• May maintain supply closet, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison for patient supply needs
• Performs other duties as assigned

Requirements

• High School diploma or GED equivalent
• Preferred: One year of scheduling experience in a healthcare environment
• Preferred: One year of administrative experience in a healthcare environment