Patient Service Coordinator-Cardiovascular Surgery
About the role
Patient Service Coordinator – Cardiovascular Surgery at MaineHealth in Portland, ME. Provide front‑line support for patients undergoing open‑heart surgery, assisting with pre‑op testing, surgical scheduling, and post‑op appointments. Work onsite Monday–Friday, day shift (7:30 AM‑4:00 PM or 8:00 AM‑4:30 PM). No remote flexibility.
Responsibilities
- Manage complex scheduling and coordination for patient appointments and procedures
- Serve as a point of contact for patients, families, and providers
- Provide administrative and clerical support within a fast‑paced clinical environment
- Help maintain continuity of care through excellent communication and attention to detail
Requirements
- 2+ years of administrative experience in a patient services setting
- Strong organizational, communication, and multitasking skills
- Proactive, team‑oriented attitude with a passion for helping others
- Comfort with electronic medical records and scheduling systems
- Ability to work onsite with limited remote flexibility after 1 year of on‑site training
- High school diploma or GED preferred
Benefits
- Paid parental leave
- Flexible work options
- Student loan assistance
- Professional development opportunities
- Well‑being resources
Pay
The base pay range for this position is $21.09 to $27.12 per hour. MaineHealth is offering a $3,000 sign‑on bonus for qualified applicants (prorated for part‑time positions; not available for per‑diem roles). Current MaineHealth employees are ineligible; former employees are ineligible until greater than 6 months separation from employment.
Schedule
Schedule: Monday–Friday, consistent hours; day shift options are 7:30 AM‑4:00 PM or 8:00 AM‑4:30 PM. Onsite only; no remote flexibility.