Patient Service Associate- Cancer Center Registration
Duke University Health System · Durham, NC · 3 days ago
OTHRFull-time
About the role
The Patient Revenue Management Organization at Duke Health is a fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.
Responsibilities
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- Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling.
- Prepare for clinic visits by reviewing next day patients and completing next day preparation activities.
- Enter pre-visit orders and prepare new patient charts.
- Pick up X-rays, office charts, medical records, reports, petty cash and collections bag.
- File history sheets, ancillary reports and all other required patient record documentation.
- Return medical records.
- Attach HIPPA/Medicare documents to the encounter forms.
- Check-in patient upon arrival in the practice.
- Identify correct patient information in Maestro Care.
- Edit Maestro Care as needed.
- Accurately identify the appropriate account for patient visit.
- Present and educate patients on required forms and obtain signature as required by policy and procedure.
- Completes all Maestro Care check-in files and manage all appropriate alerts.
- Collect and post co-payments and balances on accounts due.
- Imprint all patient specific chart documents and requisition/transmittal documents.
- Copy, file and distribute insurance cards as indicated by procedure.
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- Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling.