Patient Service Advocate

About the role

Responsible for completing the patient registration process for dental services by collecting demographic information, determining appropriate fees and collecting payment. Function as liaison between dental students and patients. The main tasks will be accepting referrals, scheduling appointments, verifying dental codes and confirming appointments.

Responsibilities

• Collect demographic information and determine appropriate fees for patient registration.
• Schedule appointments and confirm appointments.
• Verify dental codes and accept referrals.

Requirements

• Two (2) years experience in a health care setting or related field; dental experience strongly preferred.
• Two (2) years experience in customer service.

Qualifications

• Customer service oriented.
• Call center experience.
• Customer support experience.
• Good computer skills including the use of word processing and e-mail software.
• Knowledge of Third Party Reimbursement.
• Able to accurately register and interview clients.
• Able to read and interpret materials.
• Able to use initiative; be detail oriented, and flexible.
• Good oral and written communication, customer service, organizational and mathematical skills.
• Able to use a 10 key calculator and credit card machine.
• Able to prepare daily bank deposits.

Top Skills

• Customer service oriented.
• Call center.

Additional Skills & Qualifications

• Two (2) years experience in a health care setting or related field; dental experience strongly preferred.
• Two (2) years experience in customer service.

Pay and Benefits

The pay range for this position is $21.50 - $21.50/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type

This is a fully onsite position in St. Louis, MO.

Application Deadline

This position is anticipated to close on Jul 29, 2026.