Patient Serv Coord - NonClin

A full-time, day-shift role where you’ll make a difference every day as a Patient Services Coordinator at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S.

Pay

$22.31 - $27.89/hour

Benefits

• Choice of PPO or HSA medical plans with free telehealth
• Paid time off
• Up to $1,000 in free healthcare services with Amedisys HSA plan
• Up to $500 in wellness rewards for activities (use for spa, gym, sports, hobbies, pets, and more)
• Mental health support with up to five free counseling sessions through the Employee Assistance program
• 401(k) with a company match
• Family support including infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave
• Fleet vehicle program (restrictions apply) and mileage reimbursement

Benefit eligibility can vary by position and shift status. Participation requires enrollment in an Amedisys medical plan.

Responsibilities

• Ensures patient assessment visits, including all Oasis visits, are scheduled and performed timely
• Ensures clinicians are assigned and scheduled in the most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center
• Manages calls from patients and field staff related to scheduling issues
• Refers clinical and performance-related issues to the clinical manager
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team, and other office personnel
• Runs all applicable reports and responds to workflow, taking appropriate actions
• Assists with internal or external transfer of patients between care centers and/or hospice services
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs
• Performs other duties as assigned

Qualifications

• High School diploma or GED equivalent
• Preferred: One year of scheduling experience in a healthcare environment
• Preferred: One year of administrative experience in a healthcare environment